SMS Terms & Conditions

1. Program description

Sesklo LLC (“Sesklo,” “we,” “us”) operates a platform for home and property services connecting homeowners and property managers with local service providers. We use text messaging to support that service.

We operate two separate messaging programs:

• •Sesklo platform notifications — sent by Sesklo from our own toll-free number to people who have asked us to text them, or who have an account with us. This covers account and verification messages, quote and project activity, appointment reminders, invoice and payment notices, and occasional product updates.
• •Service-provider messages — when a service provider on Sesklo uses our automated receptionist, we provision that provider a dedicated local phone number. Messages from that number are sent on behalf of that individual business, are registered under that business's own carrier registration, and go only to people who contacted that business first.

2. How you opt in

We only text people who have asked us to. You can give consent by:

• •Checking the SMS consent box when you create a Sesklo account and providing your mobile number.
• •Enabling text notifications in your Sesklo account settings.
• •Providing your mobile number to a service provider on Sesklo in the course of requesting or receiving work, or by calling a Sesklo-powered business number (in which case you may receive a single follow-up text with a link to submit your request).
• •Texting us first, or replying START to a previous message.

3. Message frequency

Message frequency varies and depends on how you use Sesklo. Account, project, scheduling, and payment messages are sent as those events happen, so their frequency depends on your activity. Promotional messages are infrequent — typically no more than a few per month.

4. Cost

Message and data rates may apply. Sesklo does not charge you for text messages, but your mobile carrier may, according to your plan. Contact your carrier for details about your plan.

5. How to stop receiving messages

You can cancel at any time. Reply STOP to any message from us and we will stop sending texts to that number. You will receive one final message confirming that you have been unsubscribed, after which no further texts will be sent to that number unless you opt in again.

Because our platform messages and an individual service provider's receptionist messages come from different numbers, replying STOP to one does not stop the other. Reply STOP to each number you no longer wish to hear from, or contact us and we will handle it for you.

Opting out of texts does not close your Sesklo account, and you will still receive email notifications unless you change your notification preferences.

6. How to get help

Reply HELP to any message for support information, or contact us directly at john@sesklo.com or (904) 793-2752.

7. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and to effective transmission from your mobile service provider.

8. Supported carriers

Our messages are supported on major US carriers, including AT&T, Verizon Wireless, T-Mobile, US Cellular, and most regional carriers and MVNOs. Carrier support may change without notice.

9. Your mobile information

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with the messaging service providers we use strictly to deliver the messages you asked for.

We otherwise handle your information as described in our Privacy Policy.

10. Eligibility

You must be at least 18 years old, and be the account holder of — or have permission from the account holder of — the mobile number you provide. If you give up or change that number, please update your details or reply STOP so we do not text its next owner.

11. Changes to this program

We may update these SMS Terms from time to time. Material changes to how we message you will be reflected here with a new effective date, and where required we will ask for your consent again.

12. Related policies

These SMS Terms supplement our Terms of Service and Privacy Policy.

13. Contact

Questions about our messaging program: john@sesklo.com · (904) 793-2752 · Sesklo LLC, PO Box 840117, Saint Augustine, FL 32080